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The Nest Help Center

Having trouble with something on The Nest?


Check out our list of FAQs to help guide you through the site.

Why am I asked to log in every time I visit The Nest?
If you're being sent back again and again to the log in screen, your browser is probably not set to always accept cookies. To make your visit to The Nest as fast and carefree as possible, your browser preferences must be set to always accept cookies.

The Nest uses cookies to store your member number and the information you've input to the Monthly Budgeter, To-do List, and other tools. If your browser is set to always accept cookies, you never need to log in more than once to The Nest -- and you can update your information and preferences in other tools at any time.

What are cookies?
A cookie is a very small text file placed on your computer by a web server and is essentially your identification card. It contains your member number and cannot execute code
or deliver viruses.

The Nest uses cookies so that once you join the site, you never have to log in again. In addition to your member number, cookies let us store the information you've input to the Monthly Budgeter, To-do List, and other tools. Cookies allow The Nest to be more efficient. Each time you return, we'll show you the information you request.


How do I update my preferences?
You can edit any personal information you give The Nest whenever you wish. Just follow the link below to go to
your profile to make changes.

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How do I subscribe or unsubscribe from The Nest email list?
Simply visit http://global.thenest.com/join/EmailPreferences.aspx?MsdVisit=1 to select the communications that interest you. Here you may also change your email format preference (html or text) and unsubscribe from any email offerings you’re not interested in receiving.

You can also unsubscribe from specific email by following the simple instructions included at the bottom of every email from The Nest.


I am a Knot member -- why am I now a member of The Nest?
As a Knot member who has passed your wedding date, you have now graduated to our new website, The Nest -- The Knot's new home for newlyweds. Don't worry -- your membership and personal information, as well as your web page, guest list and wedding registry, are not lost! They still all exist on The Knot, and have been automatically updated on The Nest to become your newlywed web page, address book and wish list, respectively. You can continue to use The Knot and you can update your Nest preferences at any time.


How do I add a link or picture to my signature?

Link:

  • Go to the community page: http://community.thenest.com/cs/ks/community/default.aspx
  • Under your name, click "Edit My Profile." Scroll down to the Signature field and enter in this code: [a href="*YOUR URL HERE"]YOUR TEXT HERE[/a]
  • Take out the * and input your URL and text

Picture:

  • Upload your picture to a hosting site such as Photobucket.com or Shutterfly.com.
  • Find the direct link to your photo by right-clicking on the picture and finding the URL under properties (it will end in .jpg or another file ending for a picture). If the URL is long, you may need to shorten it using a site like tinyurl.com.
  • Go to the community page: http://community.thenest.com/cs/ks/community/default.aspx
  • Under your name, click "Edit My Profile." Scroll down to the Signature field and enter in this code:
    [img src*="YOUR URL HERE" width="180px"] Take out the * and then you can modify the size of the picture by adjusting the "180" higher or lower.

What are the Terms of Use?

Click here to read The Nest’s Terms of Use. http://www.thenest.com/terms.html

-- The Nest Editors